Assessing the Landscape of Knowledge Sharing For Implementing In Indian Engineering and Technology Institutions: A Study
Keywords:
Knowledge, Knowledge Management, Knowledge Management Education, Knowledge Sharing and Organizational CultureAbstract
Transferring information, skill, and experience from one person or group to another is what we call "knowledge sharing," and it is an integral part of Knowledge Management (KM). Organisations can encourage knowledge sharing by providing incentives for employees who share their expertise and by creating a culture that values and rewards teamwork. The purpose of this study is to evaluate existing approaches and improving them to support superior knowledge management is essential for establishing a comprehensive knowledge management system. Culture, openness, and IT, as well as leadership, management, trust, and reward systems, are all identified in this study as characteristics that can promote knowledge sharing. Results showed that the majority of participants were conversant with the idea of knowledge management, with 39.53 percent admitting they did not have adequate expertise about knowledge management. The openness plays a more significant role in the distribution of information and ideas, with teaching staff members agreeing that academic-related information can be obtained easily. Communication methods play an important part in knowledge sharing, and trust is an important quality in any company. Female faculty members are more open to sharing their expertise, while male faculty members feel they would not receive any form of acknowledgment or compensation was explored in the study.
Keywords: Knowledge; Knowledge Management; Knowledge Management Education; Knowledge Sharing and Organizational Culture
Downloads
References
Ahmad, K., JianMing, Z., & Rafi, M. (2019). Assessing the literature of knowledge management (KM) in the field of library and information science. Information Discovery and Delivery, 47(1), 35–41. https://doi.org/10.1108/IDD-06-2018-0021
Ahmed, B., Noor, N. H. N. B. M., & Ahmed, M. (2022). Factors influencing knowledge sharing practices among librarians in the Malaysian academic libraries. The Journal of Academic Librarianship, 48(6), 102612. https://doi.org/https://doi.org/10.1016/j.acalib.2022.102612
Al-Alawi, A. I., Al-Marzooqi, N. Y., & Mohammed, Y. F. (2007). Organizational culture and knowledge sharing: Critical success factors. Journal of Knowledge Management, 11(2), 22–42. https://doi.org/10.1108/13673270710738898
Al Mehairi, H. A., & Zakaria, N. (2014). Understanding organizational culture for effective knowledge sharing behaviors in the workplace. Organizational Cultures, 13(3), 33–52. https://doi.org/10.18848/2327-8013/CGP/v13i03/59257
Alam, S. S., Abdullah, Z., Ishak, N. A., & Zain, Z. M. (2009). Assessing Knowledge Sharing Behaviour among Employees in SMEs: An Empirical Study. International Business Research, 2(2), p115. https://doi.org/10.5539/ibr.v2n2p115
Anna, N. E. V. (2013). Knowledge Sharing In Libraries : A Case Study of Knowledge Sharing Strategies in Indonesian University Libraries Abstract : International Journal of Knowledge Management and Practices, 5(2), 1–11.
Bock, G. W., Zmud, R. W., Kim, Y. G., & Lee, J. N. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS Quarterly: Management Information Systems, 29(1), 87–111. https://doi.org/10.2307/25148669
Bultrini, L., & Newman, W. (2020). Knowledge management and library innovation in a changing world. IFLA Journal, 46(1), 3–4. https://doi.org/10.1177/0340035219900601
Chang, W. J., Liao, S. H., & Wu, T. Te. (2017). Relationships among organizational culture, knowledge sharing, and innovation capability: A case of the automobile industry in Taiwan. Knowledge Management Research and Practice, 15(3), 471–490. https://doi.org/10.1057/s41275-016-0042-6
Chidambaranathan, K., & Rani, S. B. S. (2015). Knowledge management and organizational culture in higher educational libraries in Qatar: An empirical study. Library and Information Science Research, 37(4), 363–369. https://doi.org/10.1016/j.lisr.2015.11.002
Connelly, C. E., & Kevin Kelloway, E. (2003). Predictors of employees’ perceptions of knowledge sharing cultures. Leadership & Organization Development Journal, 24(5), 294–301. https://doi.org/10.1108/01437730310485815
Davenport, T. H. (1998). Working knowledge: how organizations manage what they know. Choice Reviews Online, 35(09), 35-5167-35–5167. https://doi.org/10.5860/choice.35-5167
Durmusoglu, S., Jacobs, M., Nayir, D. Z., Khilji, S., & Wang, X. (2014). The quasi-moderating role of organizational culture in the relationship between rewards and knowledge shared and gained. Journal of Knowledge Management, 18(1), 19–37. https://doi.org/10.1108/JKM-05-2013-0183
Fullwood, R., Rowley, J., & McLean, J. (2019). Exploring the factors that influence knowledge sharing between academics. Journal of Further and Higher Education, 43(8), 1051–1063. https://doi.org/10.1080/0309877X.2018.1448928
Gupta, A. K., & Govindarajan, V. (2000). Knowledge management’s social dimension: Lessons from Nucor Steel. MIT Sloan Management Review, 42(1), 71.
Hejase, H. (2014). Knowledge Sharing: Assessment of Factors Affecting Employee’ Motivation and Behavior in the Lebanese Organizations. Journal of Scientific Research and Reports, 3(12), 1549–1593. https://doi.org/10.9734/jsrr/2014/8107
Islam, M. S., Siddike, M. A. K., Nowrin, S., & Naznin, S. (2015). Usage and Applications of Knowledge Management for Improving Library and Information Services in Bangladesh. Journal of Information and Knowledge Management, 14(3), 1–10. https://doi.org/10.1142/S0219649215500264
Islamy, F. J., Yuniarsih, T., Ahman, E., & Kusnendi, K. (2020). The role of organizational culture, knowledge sharing and job satisfaction in higher education. Management Science Letters, 10(16), 3957–3966. https://doi.org/10.5267/j.msl.2020.7.014
Jantz, R. (2001). Knowledge management in academic libraries: Special tools and processes to support information professionals. Reference Services Review, 29(1), 33–39. https://doi.org/10.1108/00907320110366778
Kathiravelu, S. R., Mansor, N. N. A., T.Ramayah, & Idris, N. (2014). Why Organisational Culture Drives Knowledge Sharing? Procedia - Social and Behavioral Sciences, 129, 119–126. https://doi.org/10.1016/j.sbspro.2014.03.656
Khan, D., & Ali, N. (2019). Knowledge Sharing Concept, Attitude and Influencing Factors: A Case with Indian Academic Librarians. Journal of Information and Knowledge Management, 18(3). https://doi.org/10.1142/S0219649219500345
Kianto, A., Vanhala, M., & Heilmann, P. (2016). The impact of knowledge management on job satisfaction. Journal of Knowledge Management, 20(4), 621–636. https://doi.org/10.1108/JKM-10-2015-0398
Koenig, M. E. . (2011). Knowledge Management in Theory and Practice (2nd ed.). In Journal of the American Society for Information Science and Technology (Vol. 62, Issue 10). https://doi.org/10.1002/asi.21613
Koloniari, M., & Fassoulis, K. (2017). Knowledge Management Perceptions in Academic Libraries. Journal of Academic Librarianship, 43(2), 135–142. https://doi.org/10.1016/j.acalib.2016.11.006
Kucharska, W., & Wildowicz-Giegiel, A. (2017). Company culture, knowledge sharing and organizational performance: The employee’s perspective. Proceedings of the European Conference on Knowledge Management, ECKM, 1(August), 524–531.
Lacosta, A., & Thomas, C. (2020). Enterprise social networking Knowledge Management tools and knowledge dynamics. 2020 IEEE International Conference on Technology Management, Operations and Decisions, ICTMOD 2020. https://doi.org/10.1109/ICTMOD49425.2020.9380621
Laxman Rao, N. (2006). Knowledge-Sharing Activities in India. Library Trends, 54(3), 463–484. https://doi.org/10.1353/lib.2006.0028
Lin, H. F. (2007). Knowledge sharing and firm innovation capability: An empirical study. International Journal of Manpower, 28(3–4), 315–332. https://doi.org/10.1108/01437720710755272
Lodhi, S. A., & Ahmad, M. (2010). Dynamics of Voluntary Knowledge Sharing in Organizations. Pakistan Journal of Commerce and Social Sciences, 4(2), 120–131. http://search.proquest.com/docview/855185595?accountid=17215%5Cnhttp://sfx.libis.be/kuleuven?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&genre=article&sid=ProQ:ProQ:econlitshell&atitle=Dynamics+of+Voluntary+Knowledge+Sharing+in+Organizati
Lund, D. B. (2003). Organizational culture and job satisfaction. Journal of Business and Industrial Marketing, 18(2–3), 219–236. https://doi.org/10.1108/0885862031047313
Marouf, L. (2017). Are academic libraries ready for knowledge management? Electronic Library, 35(1), 137–151. https://doi.org/10.1108/EL-01-2016-0008
Memon, S. B., Qureshi, J. A., & Jokhio, I. A. (2020). The role of organizational culture in knowledge sharing and transfer in Pakistani banks: A qualitative study. Global Business and Organizational Excellence, 39(3), 45–54. https://doi.org/10.1002/joe.21997
Mian, A., Takala, J., & Kekäle, T. (2008). Role of organizational culture for knowledge sharing in projects. PICMET: Portland International Center for Management of Engineering and Technology, Proceedings, c, 962–968. https://doi.org/10.1109/PICMET.2008.4599704
Naushad Ali, P. M., & Khan, D. (2017). Investigating knowledge management strategies in central university libraries in India. DESIDOC Journal of Library and Information Technology, 37(2), 73–78. https://doi.org/10.14429/djlit.37.2.10508
Nazim, M., & Mukherjee, B. (2013). Librarians’ perceptions of knowledge management in developing countries: A case with Indian academic libraries. International Information and Library Review, 45(1–2), 63–76. https://doi.org/10.1016/j.iilr.2013.08.002
Nonaka, Ikujiro, and H. T. (1995). The Knowledge-creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford University Press. https://www.hbs.edu/faculty/Pages/item.aspx?num=38411
Obermayer, N., & Toth, V. E. (2019). Organizational dynamics: exploring the factors affecting knowledge sharing behavior. Kybernetes, 49(1), 165–181. https://doi.org/10.1108/K-04-2019-0300
Ozer, M., & Vogel, D. (2015). Contextualized Relationship between Knowledge Sharing and Performance in Software Development. Journal of Management Information Systems, 32(2), 134–161. https://doi.org/10.1080/07421222.2015.1063287
Parirokh, M., Daneshgar, F., & Fattahi, R. (2008). Identifying knowledge-sharing requirements in academic libraries. Library Review, 57(2), 107–122. https://doi.org/10.1108/00242530810853991
Pertuz-Peralta, V., Arias-Pérez, J., & Daza-Calier, Y. (2020). Knowledge sharing among academics: why organizational narcissism in higher education matters? VINE Journal of Information and Knowledge Management Systems. https://doi.org/10.1108/VJIKMS-03-2020-0044
Quarchioni, S., Paternostro, S., & Trovarelli, F. (2020). Knowledge management in higher education: a literature review and further research avenues. Https://Doi.Org/10.1080/14778238.2020.1730717, 20(2), 304–319. https://doi.org/10.1080/14778238.2020.1730717
Rana, S., Verma, S., Haque, M. M., & Ahmed, G. (2022). Conceptualizing international positioning strategies for Indian higher education institutions. Review of International Business and Strategy, 32(4), 503–519. https://doi.org/10.1108/RIBS-07-2021-0105/FULL/XML
Ratnasari, S. L., Sutjahjo, G., & Adam. (2020). The effect of job satisfaction, organizational culture and leadership on employee performance. Annals of Tropical Medicine and Public Health, 23(13 A). https://doi.org/10.36295/ASRO.2020.231329
Rehman, M., Mahmood, A. K., Salleh, R., & Amin, A. (2014). Job satisfaction and knowledge sharing among computer and information science faculty members: A case of Malaysian universities. Research Journal of Applied Sciences, Engineering and Technology, 7(4), 839–848. https://doi.org/10.19026/rjaset.7.326
Rohim, A., & Budhiasa, I. G. S. (2019). Organizational culture as moderator in the relationship between organizational reward on knowledge sharing and employee performance. Journal of Management Development, 38(7), 538–560. https://doi.org/10.1108/JMD-07-2018-0190
Sajid, M. (2016). The Impact of Job Satisfaction and Knowledge Sharing on Employee Performance. Journal of Resources Development and Management, 21(1992), 16–23.
Thakore, D. (2005). Can Sam pitroda spark India’s overdue knowledge revolution? Education World. “Can Sam pitroda spark India’s overdue knowledge revolution?”,
Thiptanamanee, P., & Ussahawanitchakit, P. (2016). Learning orientation, emotional intelligence and job success: an empirical research of automobile industry in Thailand. The Business and Management Review, 7(5), 212–219. http://www.abrmr.com/myfile/conference_proceedings/Con_Pro_20588/conference_80980.pdf
Tong, C., Tak, W. I. W., & Wong, A. (2013). The Impact of Knowledge Sharing on the Relationship between Organizational Culture and Job Satisfaction: the Perception of Information Communication and Technology (ICT) Practitioners in Hong Kong. International Journal of Human Resource Studies, 3(1), 9. https://doi.org/10.5296/ijhrs.v3i1.3112
Ugwu, C. I., & Ekere, J. N. (2018). The role of knowledge management in providing innovative services in university libraries in Nigeria: A structural equation modeling approach. Global Knowledge, Memory and Communication, 67(6–7), 350–376. https://doi.org/10.1108/GKMC-10-2017-0086
Ugwu, C. I., & Onyancha, O. B. (2019). Organizational factors and knowledge management applications to user-centred services in federal university libraries in Nigeria. Journal of Librarianship and Information Science, 51(1), 275–288. https://doi.org/10.1177/0961000617726124
Ullah, I., Akhtar, K. M., Yasmin, R., & Communication, M. (2016). Encouraging knowledge sharing behavior through team innovation climate, altruistic intention and organizational culture. Knowledge Management & E-Learning, 84(4), 628–645.
van Rooij, S. W., & van Rooij, S. W. (2019). The Impact of Organizational Culture. The Business Side of Learning Design and Technologies, 3, 99–124. https://doi.org/10.4324/9781315519654-8
Wetherbe, J., Turban, E., & McLean, E. R. (2001). Information Technology for Management : Making Connection for Strategic Advantage by Wetherbe, James, Turban, Efraim, McLean, Ephraim R.: Good (2001) 2nd Edition. | Better World Books Ltd. Wiley & Sons.
Wiewiora, A., Trigunarsyah, B., Murphy, G., & Coffey, V. (2013). Organizational culture and willingness to share knowledge: A competing values perspective in Australian context. International Journal of Project Management, 31(8), 1163–1174. https://doi.org/10.1016/j.ijproman.2012.12.014
Woo Bock, G., Way Siew, C., & Jung Kang, Y. (2010). Effects of Extrinsic Rewards on Knowledge Sharing Initiatives. In Encyclopedia of Information Science and Technology, Second Edition (pp. 1287–1293). IGI Global. https://doi.org/10.4018/978-1-60566-026-4.ch204
Wu, S., Lin, C. S., & Lin, T. C. (2006). Exploring knowledge sharing in virtual teams: A social exchange theory perspective. Proceedings of the Annual Hawaii International Conference on System Sciences, 1(January). https://doi.org/10.1109/HICSS.2006.177
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Journal of Indian Library Association
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
