Impact of Organisation Citizenship Behaviour on Perceived Job Performance of Librarians

Abstract

In this study, the influence of organizational citizenship behavior (OCB) on librarians' perceived job performance was examined. OCB, being a helping behavior plays a positive role in job performance. The study employs the survey research method. Total enumeration was employed to achieve the sampling size. The required data for the investigation were collected using a questionnaire. The study's findings showed that the display of OCB existed among librarians. The perceived job performance of librarians working in public universities in Southwestern Nigeria was high. While altruism, civic duties, courtesy, and sportsmanship were highly displayed by librarians, conscientiousness was rather low among librarians. The study also showed that OCB significantly impacted the perceived job performance of librarians. Conscientiousness was low among librarians; hence, it was recommended that librarians demonstrate conscientiousness through obedience to rules and regulations and a high level of commitment to their jobs.

Keywords: Organisation citizenship behaviour, volunteerism, librarians, job performance, Southwestern, Nigeria