Usage and User Satisfaction of Library Collections in Colleges of Assam: An Evaluative Study
Keywords:
Library collections, Collection Development, Library Users, User satisfactionAbstract
The collection development process includes various activities that are related to the development of collections, including user requirements, collection evaluation, resolution of selection policy, management of library collections, analysis, storage, and sharing resources with the user. The present study examines user assessment of collections, the purposes of library visits, the most frequently used library collections, and user satisfaction with the collections at affiliated colleges of Dibrugarh and Gauhati Universities in Assam. The study was survey-based, and a structured questionnaire was distributed among the library users. The study concluded that many respondents participated in seminars, webinars, and workshops on e-resources, while many users had not attended library orientation programs. Most library users visited the library once a week to read textbooks or reference books and expressed satisfaction with their library collections. The introduction of electronic resources has opened new opportunities for library collections. The study recommended conducting workshops, seminars, and webinars to raise awareness and encourage library users to utilize open access resources.
Keywords: Library, Library collections, Collection Development, Library Users, User satisfaction.
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