Service Quality- The Secret Ingredient to Elevate Library User Satisfaction. Journal of Indian Library Association, [S. l.], v. 61, n. 01, p. 58–67, 2025. DOI: 10.34256/. Disponível em: https://journal.ilaindia.net/index.php/lib/article/view/1085. Acesso em: 2 aug. 2026.